Privacy Policy


HEG Bros. & Co., in compliance with laws regarding the protection of personal information, will handle your personal information in accordance with the following policy.

Personal Information

Personal information is information related to an individual that can or possibly could be personably identifiable such as name, address, telephone number, e-mail address, or order history. This includes information which could be personally identifiable in combination with other information, such as occupational industry.

Collection of Personal Information

It's usually not necessary for customers browsing moc ("the website") to input or disclose any personal information so you may remain anonymous. However, when you do things such as register as a member or make a purchase, make an inquiry, or leave a review, we will ask you to enter information such as your name, address, phone number, and e-mail address. Regarding the use and management of that information, please refer to section 3, Purpose of Use of Personal Information and section 4, Management of Personal Information.

Purpose of Use of Personal Information

We will utilize personal information for the following purposes.
1. Credit card and bank account information specified by you will only be used for interacting with your credit card company or bank for the purpose of billing and payment for the price of goods and shipping.
2. To confirm order details and shipping methods.
3. To provide information about our sales campaigns, products, and services.
4. Results of customer comments and surveys, and usage history.
5. Login information will be retained so that subsequent logins can be carried out easily. Customers can choose whether or not this information will be retained which will be done via the use of a cookie.
6. Other uses necessary for the operation of the website.

Management of Personal Information

We will manage personal information using the following system. We will thoroughly manage all personal information to ensure it is accessed only by those necessary for the conduct of business. However, in order to conduct business such as providing products and services to customers, it may be necessary to provide partial personal information to outside contractors. In those cases, we will manage the subcontractors to ensure they handle personal information properly. Personal information that is no longer needed will be deleted as needed.

Contact Information
Information Administrator: Soichiro Aizawa
Telephone: 03-6667-4717

Disclosure of Personal Information

We will not disclose personal information to third parties without customer consent. However, this limitation will not apply in the following cases.
1. Upon request from an authoritative agency such as a government, a court, a prosecutor, the police, a bar association, or a consumer center.
2. Under special provision of the law.
3. In order to protect and defend our rights, property, and services from user actions which are against the law or our terms of service and we are unable to obtain the consent of the user.
In addition, this does not include providing information to third parties such as carriers for outsourcing necessary in the conduct of business with customers such as the delivery of goods.

Scope of Application

The scope of the above regarding the handling of personal information applies only within this website. This website refers to and includes the main address, "" as well as "" when utilizing an SSL connection. HEG will continue to strive to offer even higher quality service in the future in order to satisfy our customers while carefully handling their personal information. We appreciate customer understanding regarding our handling of personal information.

Information Administrator: Soichiro Aizawa